State Farm® Insurance Agent Ben Mathes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenna Fortenberry
December 18, 2025
5
out of
5
rating by Jenna Fortenberry
"I’ve been a State Farm client since the early 2000s and have consistently had great experiences. I’ve worked with Ben for the last year or so, and he’s been wonderful to work with—always friendly, responsive, and easy to reach. Recently, I was out and couldn’t find my insurance card, and Ben emailed it to me immediately. I also hit a deer not long ago, and the whole process—filing the claim, getting a rental car, and getting my car fixed—was surprisingly as smooth and stress-free as possible. Full disclosure: Ben is my BIL, but this review reflects my genuine experience."
We responded:
"Thank you so much for taking the time to share this thoughtful review! We truly appreciate your loyalty to State Farm over the years and your kind words about your experience working with us. We are glad that we could help you get your insurance card quickly and that the claims process after the accident was smooth and stress free! Your trust and support mean a great deal and We're grateful for the opportunity to continue serving you. Thanks again for your feedback!"
Pebbles Baskett
December 18, 2025
5
out of
5
rating by Pebbles Baskett
"Rachel was amazing , very polite and patient as she helped with my process of purchase."
We responded:
"Pebbles, thank you for your kind words! It's always a pleasure meeting with new customers like yourself and helping them find the best coverage for the best price! Thank you for your business and as always, if you have any questions, please reach out! "
Megan House
December 15, 2025
5
out of
5
rating by Megan House
"Ben and his staff were great to work with on my insurance needs. Very professional and friendly"
We responded:
"Megan, we appreciate your wonderful review! At Ben Mathes- State Farm, we strive to provide professional, friendly service, and we're glad to hear your experience reflected that. Thank you for choosing us! "
Justin Carney
December 1, 2025
5
out of
5
rating by Justin Carney
"I called in and talked to Rachel who helped me change my policy and explained everything to me and did an awesome job. She was a life saver and would recommend anywho is needing insurance to call and ask for her. Thanks again Rachel"
We responded:
"Justin, thank you for the positive feedback! We are so glad that Rachel was able to help you with your insurance needs. We strive to deliver the best service possible. Thank you for choosing Ben Mathes- State Farm."
Jamesetta Moore
November 9, 2025
5
out of
5
rating by Jamesetta Moore
"State Farm has saved me over$4000.00 on car and home insurance"
We responded:
"Jamesetta, Thank you for the amazing feedback! We are so thrilled that we are able to help protect what matters most and save you thousands on your insurance. Thank you for choosing Ben Mathes- State Farm."
Brendan Yaden
November 5, 2025
5
out of
5
rating by Brendan Yaden
"Rachel does an amazing job!"
We responded:
"Brendan, thank you for your positive feedback! We are so happy that Rachel was able to help you with your insurance needs. We look forward to helping you and your family for many years to come. "
Clayton Sherrard
November 4, 2025
5
out of
5
rating by Clayton Sherrard
"Great service and always very helpful. Very responsive and helps me out any time I need it. I've had a great experience and would recommend anyone"
We responded:
"Clayton, we are glad to hear that you've had a great experience with us! Thank you for the wonderful review."
Carley Huff
October 13, 2025
5
out of
5
rating by Carley Huff
"Such a wonderful group of people, Rachel has been so helpful and kind! I’m incredibly grateful to have her help during my journey!"
We responded:
"Carley, it has been our pleasure. Thank you for providing such positive feedback. We are here anytime you need us and look forward to a long-lasting relationship!"
Madeline Lee
October 3, 2025
5
out of
5
rating by Madeline Lee
"Working with State Farm and the rep Rachel was wonderful and easy"
We responded:
"Madeline, we are so grateful for your review! Thank you for choosing Ben Mathes- State Farm! Providing professional, reliable service is our priority and we're pleased to know we met your expectations!"
Jody Cockriel
October 2, 2025
5
out of
5
rating by Jody Cockriel
"Top notch. Very helpful!"
We responded:
"Jody, thank you for your great feedback! We're pleased to know that you found our service top notch and helpful. We look forward to helping you for many more years to come. "
Bo Benham
October 2, 2025
5
out of
5
rating by Bo Benham
"Great Service!"
We responded:
"Bo, thank you for your positive review. We strive to always provide great customer service and are happy to help. Thank you for sharing!"
Jordan Davidson
September 12, 2025
5
out of
5
rating by Jordan Davidson
"Rachel was awesome today! Knew her information and was very bubbly and was very satisfied."
We responded:
"Jordan, thank you for the wonderful feedback! We're so glad Rachel's knowledge and energy made your experience enjoyable. Thank you for sharing!"
Jacob Stevens
September 2, 2025
5
out of
5
rating by Jacob Stevens
"Trevor went above and beyond for me in a quick fashion! Very thankful!"
We responded:
"Jacob, your review made our day! Thank you for sharing your experience!"
Karl Eisenmenger
August 18, 2025
5
out of
5
rating by Karl Eisenmenger
"Very friendly. Much, much better than my previous SF agent."
We responded:
"Karl, thank you for your positive feedback! Customer service is one of our top priorities. We strive to meet with every customer. Thank you for your kind words."
Hannah Thomas
August 12, 2025
5
out of
5
rating by Hannah Thomas
"I can’t say enough great things about my experience with Rachel at State Farm! She was very helpful and informative! My family and I are grateful to have an insurance company/agent who view us as people, and are working hard to have our best interest at heart!"
We responded:
"Thank you for the kind review! It was a pleasure working with you and your husband to help cover your family's insurance needs. We take pride in treating our customers like family!"
Cara Beeler
August 11, 2025
5
out of
5
rating by Cara Beeler
"Trevor is wonderful. He always shows me where I can bundle and save. He is very attentive to my questions and needs. He also gets me an answer right away. I have had to file several claims and he was wonderful through the whole process. He is so awesome. Thank you Trevor!!"
We responded:
"Thank you, Cara, for the great review! It's unfortunate when any of our customers have to file a claim, but we are happy to help however we can! Through the chaos, I'm glad we were able to help you bundle and save in other areas. Looking forward to working with you for the years to come!"
Rob Cook
August 5, 2025
5
out of
5
rating by Rob Cook
"I've enjoyed State Farm over the years and they are a good team."
We responded:
"Thanks for the great review, Rob! It's been our pleasure serving you over the years. We look forward to many more years of working together! "
Haley Neeld
July 1, 2025
5
out of
5
rating by Haley Neeld
"Very friendly! Also super helpful with explaining our policies to me and helping choose the best policies that work for my family."
We responded:
"It was very nice meeting you and Daniel! We appreciate you all. Looking forward to a long relationship and as always if you have any questions or concerns, please don't hesitate to reach out to us. Thanks, Ben Mathes."
Dawn Kopp
June 18, 2025
5
out of
5
rating by Dawn Kopp
"When we had issues with getting our total loss camper processed we worked with Trevor and he had it fixed immediately. It's so nice to have an office close to home that we can go to for help! Thank you all so much for your help!"
We responded:
"Thank you, Dawn, for the kind review! We strive to help our customers however we can. Looking forward to continuously assist you and your family!"
Vernon Ellis
June 17, 2025
5
out of
5
rating by Vernon Ellis
"Insurance isn’t my favorite topic (okay, I kinda hate it), but Ben Mathis made the whole process easy and actually useful. The virtual meeting saved me time and headache!"
We responded:
"Thank you Vernon it was a pleasure to meet with you. Glad we could connect and answer your questions and concerns and make sure you have the proper insurance coverage for you and your family. As always we are always here to help assist you with any insurance needs you have. Thank you Ben Mathes State Farm "
Emily Mackin
June 11, 2025
5
out of
5
rating by Emily Mackin
"I have been a client of this State Farm agency since 2018 and everytime I have to call with a question or request, I remember the reason why. They are so kind, patient, and helpful. Just brought my husband onboard after dealing with Progressive (thanks Rachel!). We'll be using them as a family for several more years to come."
We responded:
"Emily, thank you the kind words and wonderful review! We appreciate you referring your husband to us! We look forward to continuing to help you and your family!"
Devin Mackin
June 11, 2025
5
out of
5
rating by Devin Mackin
"Rachel was super nice and helpful. She’s always been really nice to my wife and is the reason I bought State Farm."
We responded:
"Devin, Thank you for such a great review! We are glad to have you and Emily on board with us!"
Cindy Kiper
June 9, 2025
5
out of
5
rating by Cindy Kiper
"Every one in the office is always so very helpful to me"
We responded:
"Cindy, thank you so much for the kind words! We are always happy to help! "
JT Fetz
May 20, 2025
5
out of
5
rating by JT Fetz
"When signing up I was treated kindly, all my questions were answered, and my agent was able to save me 100$. This was a good experience!"
We responded:
"Thank you, John, for the kind review! We're happy to have been able to help and look forward to working with you more in the future!"
thatguyuneedtoknow youknow
May 19, 2025
5
out of
5
rating by thatguyuneedtoknow youknow
"Rachel was very sweet and patient with me during the entire process. I was looking for insurance 6 months ago and the rates were bad and she told me she would call me in 6 months if the rates changed for the better. Ms Rachel called me back 6 months later like she said she would. Answered every question in detail and made sure I understood and made sure I was taken care of. Thank you !!"
We responded:
"Thank you for your kind words! It a passion of mine to help my customers whether it is now or in the future. Thank you for choosing Ben Mathes- State Farm to help with your insurance needs! "